Legal
Privacy Policy
How Venureset Cleaning Service handles the information you share through this website.
Who we are
Venureset Cleaning Service is the trading name of VENURESET GLOBAL SERVICES LTD. You can contact us about your information at venureset@gmail.com or on 07440387657.
Information you give us
Quote requests: your name, email, phone, postcode, service, property or venue type, size, dates, guest numbers or rooms where relevant, the condition of the space, your requirements and preferred contact method. Booking enquiries: your name, email, phone, service, preferred date and time, postcode, property type and any details you add. Contact messages: your name, email, phone, subject and message. Accounts: your email address, password (stored securely by the sign-in system, never visible to us), name and phone number.
How we use it
To respond to your enquiry, prepare and discuss a quote, arrange and confirm bookings, and let you view your own quote requests and booking enquiries in your account.
Where it is stored
Submissions and account details are stored in the website's secure database, hosted through Lovable Cloud. Customers can only see their own records. Only Venureset administrators can view all enquiries and add internal notes.
Services we use to run the website
Lovable Cloud hosts the website, database and sign-in system. Quote request details are copied into a private Google Sheet used by Venureset to manage quotes. A notification email about each quote request, booking enquiry and contact message is sent to Venureset's Gmail inbox. Your information is not sold, and is not shared for marketing.
Cookies and browser storage
If you sign in, your browser stores a sign-in session so you stay logged in. The website does not use advertising or analytics tracking.
How long we keep it
We keep your information only for as long as needed for the purposes above. Specific retention periods have not yet been set; contact us if you would like your information removed.
Your choices
You can update your name and phone number in My Account. To ask for a copy of your information, a correction or deletion, email venureset@gmail.com.
Changes to this policy
We will update this page if the way the website handles information changes.